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Privacy Policy

Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information:

– Name

– First name

– E-mail address

– Telephone 

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, logs to collect information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

– Website Registration Form

We use the information thus collected for the following purposes:

– Contact Information

  • Website management (presentation, organization) to improve your experience of our website. 

Your information is also collected through the interactivity that may be established between you and our website as follows:

– Contact Information

– Website management (presentation, organization)

We use the information thus collected for the following purposes:

– Correspondence

– Advice on Travel Insurance

Log and control files

We collect certain information through log files. This mainly concerns the following information:

– Visited pages and requests through the contact/inquiry form

The use of such files allows us to:

– Improve content 

  • Offer personalized advice to clients 

Sharing of personal information

We undertake not to market the personal information collected. However, we may share this information with third parties (insurance companies) for the following reasons:

– Underwriting travel insurance

– Issuing travel insurance 

If you do not want your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as described in the next section.

Please know that if you do, this might  result in canceling your request to provide a quote, obtaining advice or the issuing of your Travel Insurance policy. 

Right of opposition and withdrawal

We are committed to providing you with a right to object and opt out of your personal information.

The right of opposition is defined as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is defined as the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To be able to exercise these rights, you can: 

E-mail: lucypatinor@gmail.com

Telephone: 514 560-1019

Website section: weknowtravelinsurance.ca/privacy-policy

Right of access

We undertake to grant a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

The exercise of this right will be done by contacting us through the channels below:

E-mail: lucypatinor@gmail.com

Telephone: 514 560-1019

Website section: weknowtravelinsurance.ca/privacy-policy

Safety and security

The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

– Access management – authorized person

– Computer Backup

– Login / Password

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no single mechanism provides maximum security, there is always some risk when using the Internet to transmit personal information.

Legislation and regulations

We undertake to comply with the legislative provisions set out in: 

THE ACT RESPECTING THE PROTECTION OF PERSONAL INFORMATION IN THE PRIVATE SECTOR

 

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